Refunds
REFUNDS
To request a refund, you should complete and submit the Texas A&M Rec Sports Reimbursement Request Form. You will be notified within 5 business days if your refund request has been approved or denied.
We ask for your patience as it may take 2-3 weeks to fully process a refund. Please be aware our system does not keep credit or debit card information. If the original payment was made by card, our Business Services team will contact you by phone or email to obtain the needed card information to provide the refund.
If you have not received your refund after 3 weeks or if you have further questions, please contact us via email at frontoffice@rec.tamu.edu.
COMMON QUESTIONS
Refunds are credited to the original method of payment. If original method of payment was cash, check, or payroll deduction, reimbursements are paid by university issued check.
To comply with credit card regulations, we are required to apply refunds to the card used for the original purchase. To do otherwise can be considered credit card fraud.
Our point-of-sale system does not keep credit or debit card information. So if the original payment was made by card, our Business Services team will contact you by phone to obtain the needed card information to provide the refund. If we do not get a response when we call, we will send an email asking you to call our office.
If you originally paid by cash, check or payroll deduction, your reimbursement will be a university issued check. You can elect to receive university expense reimbursements via direct deposit. You can make this election by doing the following: Go into Workday, under the Pay icon, choose Payment Elections. Scroll to the bottom of the screen, and add your direct deposit info to Pay Type: Expense.