| General Statement of Duties
The Outdoor Adventures Staff perform customer service, inventory control, point of sale, basic customer instruction, and work on projects to support Outdoor Adventures and the Department of Recreational Sports.
Typical Responsibilities
- Oversee safety and proper usage of facility and equipment.
- Operate computerized programs: point of sale system, equipment rental, inventory control, course registration, check in /check out.
- Serve as resource to customers, connecting them to additional information or other services as needed.
- Provide retail and rental customer service.
- Operate University vehicles to transport supplies and equipment.
- Monitor wall and surrounding area in the Indoor Climbing Facility (ICF) for safety and intervene when necessary.
- Serve as belayer during one-time climbs at the ICF.
- Assist with performing appropriate response including pickoffs and rescues as needed at the ICF.
- Document activities, near-misses, and accidents.
- Maintain outdoor equipment like tents, sleeping bags, and stoves.
- Perform maintenance and cleaning tasks as assigned.
- Perform light maintenance and light cleaning on areas around the climbing facility as well as on the wall faces themselves.
- Use appropriate equipment and supplies to sanitize and complete successful Body Substance Isolation according to BOHP training.
- Assist other Rec Sports and support staff in the event of building-wide emergency or need.
Experience and Abilities
- Proficiency speaking and writing fluently in professional English
- Proficiency with computer programs
- Microsoft Outlook, Excel, Word
- Web browsers
- Point of sale
- Inventory management and reservations
- Utilize written and verbal directions to complete tasks independently
- Lift and carry heavy and awkward items occasionally
- Belaying and use of basic climbing equipment
- Familiarity with an array of basic outdoor equipment.
Training
- No certifications are required PRIOR to beginning work.
- American Red Cross CPR/AED for Professional Rescuers with First Aid must be obtained within 3 months of hire through Rec Sports and maintained throughout employment
- Upon hire each staff must complete and maintain the following:
- Complete job related training required by Texas A&M University and System as well as the Department of Recreational Sports
- Complete required online trainings in SSO
- Complete Department of Recreational Sports Cash Handling training
- Complete orientation and training with Biosafety and Occupational Health Program regarding Bloodborne Pathogens (tamu.edu)
- Complete a Texas State Driver Record Check with the Department of Recreational Sports
- Complete Large Capacity Van Training in SSO
- Complete Youth Protection Training
- Complete trainings as assigned by the Outdoor Adventures Coordinator and/or Director
- By the end of the first full semester of employment, Staff must complete a nationally recognized climbing wall instructor certification course (Examples are the Professional Climbing Instructors Association-Climbing Wall Instructor (CWI), the Association of Canadian Mountain Guides-Climbing Gym Instructor (CGI), or the American Mountain Guides Association / Climbing Wall Association-Climbing Wall Instructor). Alternately, Staff may present proof of completion of a similar instructor training to demonstrate a continued commitment to employee development.
Experience and Abilities
- No certifications are required PRIOR to beginning work.
- American Red Cross CPR/AED for Professional Rescuers with First Aid must be obtained within 3 months of hire through Rec Sports and maintained throughout employment
- Upon hire each staff must complete and maintain the following:
- Complete job related training required by Texas A&M University and System as well as the Department of Recreational Sports
- Complete required online trainings in SSO
- Complete Department of Recreational Sports Cash Handling training
- Complete orientation and training with Biosafety and Occupational Health Program regarding Bloodborne Pathogens (tamu.edu)
- Complete a Texas State Driver Record Check with the Department of Recreational Sports
- Complete Large Capacity Van Training in SSO
- Complete Youth Protection Training
- Complete trainings as assigned by the Outdoor Adventures Coordinator and/or Director
- By the end of the first full semester of employment, Staff must complete a nationally recognized climbing wall instructor certification course (Examples are the Professional Climbing Instructors Association-Climbing Wall Instructor (CWI), the Association of Canadian Mountain Guides-Climbing Gym Instructor (CGI), or the American Mountain Guides Association / Climbing Wall Association-Climbing Wall Instructor). Alternately, Staff may present proof of completion of a similar instructor training to demonstrate a continued commitment to employee development.
Environmental Conditions
The physical environment requires the employee to work both inside and outside in current weather conditions including heat and cold, wet and dry, humid and arid, in areas of loud noise and near hazardous materials. Employees must frequently move between typing, reading, sitting, standing, kneeling, crouching, stooping, grasping, reaching, pulling, pushing, lifting, and carrying. Employees talk frequently and must see and hear to assess and communicate with participants. Employees are occasionally required to use personal protective equipment to prevent exposure to hazardous materials. Staff will be required to work days, nights and weekends in shifts and other work hours not to exceed an average of 29.75 hours per week (Sunday-Saturday) total across ALL student work positions on campus.
-
- Will be subject to working at heights of up to 45 feet
- May be exposed to falling and falling objects
- May be required to lift or transport light to heavy equipment items
- May be exposed to blood and body fluids while giving First Aid/CPR or while cleaning the climbing wall
- May be required to work with various cleaning products in the maintenance of the climbing facility, in the rental shop, and at other Outdoor Adventures program areas.
- Any employee exposed to hazardous materials will be educated on the proper handling and emergency procedures for each item
Pay Scale
In accordance with the Department of Recreational Sports Part-time Worker Pay Scale, Outdoor Adventures Staff will be paid a beginning rate of $11/hour (Pay Scale “A”) and will be eligible for merit increases after four months of service, contingent on exemplary performance.
Learning Outcomes:
These learning outcomes will be measured annually through an employee review, utilizing a rubric that captures multiple dimensions for each of the outcomes.
-
- Outdoor Adventures staff will demonstrate professionalism through timeliness, punctuality on the job, and providing consistent high quality service to all customers.
- Outdoor Adventures staff will demonstrate communication skills by utilizing phone, email, and person to person channels.
- Outdoor Adventures staff will demonstrate critical thinking skills through assessing risk using the PREFF model and will demonstrate the ability to effectively mitigate risks while at the Indoor Climbing Facility and the Rental Center.
- Outdoor Adventures staff will demonstrate the ability to work in teams and in groups by serving as a participating member of an accountability team and as a member of a shift team at the Indoor Climbing Facility and Rental Center.
|
