Rec Sports | Part-Time Position

Facility Associate

Projected Number to Hire	Proposed Posting Start Date	Proposed Posting Closing Date
30	8/20/2025	9/3/2025

Job Description
General Statement of Duties Facility Associates are responsible for greeting and welcoming patrons, verifying membership statuses, and enforcing facility policies. They perform cashier and inventory tasks for the sale, rental, and check-out of sports equipment and oversee towel service operations. Facility Associates aid in maintaining the care and appearance of the recreation facilities and facilitate special event operations as needed. Additionally, the work independently at the Annex of the Student Rec Center and the Omar Smith Instructional Tennis Center. Typical Responsibilities Student Rec Center & Southside Rec Center Greet and welcome patrons Check picture ID to ensure use by actual member and current membership Answer and refer questions from patrons Manage the sale, rental, and check-out of sports equipment Maintain cleanliness and organization of designated work area Launder and maintain towel inventory Verify inventory of all rental and sales equipment Oversee operation of handball/racquetball/squash court reservations Serve as tour guides for patrons Assist with the setup, teardown, and facilitation of Rec Sports special events Damp mop indoor basketball courts and racquetball courts Enforce facility policies Clean handrails, tables and highly trafficked areas of Student Rec Center Spot sweep and vacuum indoor and outdoor facility space Maintain and organize all of Rec Sports furniture across departmental facilities, including but not limited to lobby furniture, outdoor space furniture, bleachers, goals, etc. Fill out and submit daily checklists via Connect2 pertaining to the status of toilets, soap dispensers, paper towel dispensers, showers, sinks, water fountains, and hair dryers throughout all facilities and replace batteries as needed Rake/blow sand back into sand volleyball courts at the Student Recreation Center and Southside Rec Center Conduct routine inspections of Rec Sports facilities and report findings utilizing Connect2 Dispose of any trash found throughout Rec Sports indoor and outdoor facilities Maintain the organization of Operations/Events storage areas Wash and fold event linens Other duties as assigned Penberthy Rec Sports Complex & Omar Smith Instructional Tennis Center Monitor tennis complex usage – completing patron check-in and hourly headcounts Verify current membership status in computerized database Check rental equipment in/out to participants Perform hourly headcounts of courts Help with upkeep of facility Enforce facility policies Other duties as assigned Experience and Abilities Current certification in CPR and First Aid preferred American Red Cross CPR/AED for Professional Rescuers with First Aid must be obtained within 3 months of hire through Rec Sports and maintained throughout employment Previous experience in customer service preferred Some general facility maintenance experience preferred Credit Card Terminal Training with the Business Services staff required Must be a currently enrolled student Training Facility Associate Training is divided into 4 mandatory parts: Lobby & Administrative, Event Management, Equipment, and Outdoor Facilities Satisfactory completion of all four training sessions is required to complete the hiring process PCI-DSS Credit Card Terminal Training – 2112477 Environmental Conditions Will be required to be outside in the elements during parts of shift Occasionally some bending and lifting of heavy items may be required Some work with cleaning chemicals may be required Pay Scale In accordance with departmental policy, a Facility Associate will start at a rate of $11/hour and is eligible for a merit raise after four months of service. Learning Outcomes: Provide exemplary customer service while serving as a resource for information to Rec Sports patrons. Manage facility entry by verifying patron membership through computerized database Successfully process sale, rental, and check-out procedures through computerized database Manage operations and risk over the Omar Smith Instructional Tennis Center Educate and enforce patrons on Rec Sports policies

Job Description

General Statement of Duties

Facility Associates are responsible for greeting and welcoming patrons, verifying membership statuses, and enforcing facility policies. They perform cashier and inventory tasks for the sale, rental, and check-out of sports equipment and oversee towel service operations. Facility Associates aid in maintaining the care and appearance of the recreation facilities and facilitate special event operations as needed. Additionally, the work independently at the Annex of the Student Rec Center and the Omar Smith Instructional Tennis Center.

Typical Responsibilities

- Student Rec Center & Southside Rec Center
  - Greet and welcome patrons
  - Check picture ID to ensure use by actual member and current membership
  - Answer and refer questions from patrons
  - Manage the sale, rental, and check-out of sports equipment
  - Maintain cleanliness and organization of designated work area
  - Launder and maintain towel inventory
  - Verify inventory of all rental and sales equipment
  - Oversee operation of handball/racquetball/squash court reservations
  - Serve as tour guides for patrons
  - Assist with the setup, teardown, and facilitation of Rec Sports special events
  - Damp mop indoor basketball courts and racquetball courts
  - Enforce facility policies
  - Clean handrails, tables and highly trafficked areas of Student Rec Center
  - Spot sweep and vacuum indoor and outdoor facility space
  - Maintain and organize all of Rec Sports furniture across departmental facilities, including but not limited to lobby furniture, outdoor space furniture, bleachers, goals, etc.
  - Fill out and submit daily checklists via Connect2 pertaining to the status of toilets, soap dispensers, paper towel dispensers, showers, sinks, water fountains, and hair dryers throughout all facilities and replace batteries as needed
  - Rake/blow sand back into sand volleyball courts at the Student Recreation Center and Southside Rec Center
  - Conduct routine inspections of Rec Sports facilities and report findings utilizing Connect2
  - Dispose of any trash found throughout Rec Sports indoor and outdoor facilities
  - Maintain the organization of Operations/Events storage areas
  - Wash and fold event linens
  - Other duties as assigned
- Penberthy Rec Sports Complex & Omar Smith Instructional Tennis Center
  - Monitor tennis complex usage – completing patron check-in and hourly headcounts
  - Verify current membership status in computerized database
  - Check rental equipment in/out to participants
  - Perform hourly headcounts of courts
  - Help with upkeep of facility
  - Enforce facility policies
  - Other duties as assigned

Experience and Abilities

- Current certification in CPR and First Aid preferred
- American Red Cross CPR/AED for Professional Rescuers with First Aid must be obtained within 3 months of hire through Rec Sports and maintained throughout employment
- Previous experience in customer service preferred
- Some general facility maintenance experience preferred
- Credit Card Terminal Training with the Business Services staff required
- Must be a currently enrolled student

Training

- Facility Associate Training is divided into 4 mandatory parts: Lobby & Administrative, Event Management, Equipment, and Outdoor Facilities
- Satisfactory completion of all four training sessions is required to complete the hiring process
- PCI-DSS Credit Card Terminal Training – 2112477

Environmental Conditions

- Will be required to be outside in the elements during parts of shift
- Occasionally some bending and lifting of heavy items may be required
- Some work with cleaning chemicals may be required

Pay Scale

In accordance with departmental policy, a Facility Associate will start at a rate of $11/hour and is eligible for a merit raise after four months of service.

Learning Outcomes:

- Provide exemplary customer service while serving as a resource for information to Rec Sports patrons.
- Manage facility entry by verifying patron membership through computerized database
- Successfully process sale, rental, and check-out procedures through computerized database
- Manage operations and risk over the Omar Smith Instructional Tennis Center
- Educate and enforce patrons on Rec Sports policies

How to Apply
To Apply: Visit our website, tx.ag/recsportsemployment and fill out our Part-Time Employee Job Application ALL APPLICATION MATERIALS MUST BE TYPED AND SUBMITTED VIA EMAIL. Handwritten, paper, and/or incomplete applications WILL NOT be accepted. Please make sure your name is on ALL your application materials. All applications should be turned in via email to [email protected] no later than Wednesday, Sept. 3, at 5pm. Late applications will not be accepted. Required Application Materials (all materials must be included for consideration): Part-time Employee Job Application as noted Resume – You must submit a resume with your job If you do not have one, please summarize your relevant work experience and/or any other experiences (i.e., student organizations, volunteer work, etc.) on a separate page. Short Answer – In 3 sentences or less, what does growth look like for you as it relates to this position? When submitting your job application materials please use the following subject line: Facility Associate Job Application ALL APPLICANTS MUST BE A CURRENT STUDENT.

How to Apply

To Apply: Visit our website, tx.ag/recsportsemployment and fill out our Part-Time Employee Job Application

ALL APPLICATION MATERIALS MUST BE TYPED AND SUBMITTED VIA EMAIL. Handwritten, paper, and/or incomplete applications WILL NOT be accepted. Please make sure your name is on ALL your application materials.

All applications should be turned in via email to [email protected] no later than Wednesday, Sept. 3, at 5pm. Late applications will not be accepted.

Required Application Materials (all materials must be included for consideration):

1. Part-time Employee Job Application as noted
2. Resume – You must submit a resume with your job If you do not have one, please summarize your relevant work experience and/or any other experiences (i.e., student organizations, volunteer work, etc.) on a separate page.
3. Short Answer – In 3 sentences or less, what does growth look like for you as it relates to this position?

When submitting your job application materials please use the following subject line: Facility Associate Job Application

ALL APPLICANTS MUST BE A CURRENT STUDENT.

Work Hours/Anticipated Schedule
This position is hiring for a start date between the fall 2025 & Spring 2026 semesters. Staff members working in this position should expect a minimum of 2-3 shifts a week during the semester (shifts will generally be 3-4 hours long) depending on their work availability, other employment in the department (if any), and the special event schedule. Typical facility hours are: Fall/Spring Hours Student Recreation Center & Southside Rec Center – Fall/Spring Semester Hours Sunday: 12pm – 12am Monday – Thursday: 6am – 12am Friday: 6am – 11pm Saturday: 10am – 11pm Penberthy Rec Sports Complex – Fall/Spring Semester Hours Sunday – Thursday: 5pm – 10pm Friday: 5pm – 8pm. Saturday: 12pm – 8pm On nights of intramural play (Sunday-Thursday), Penberthy will remain open until intramural games have completed – generally around midnight. There will be special events and tournaments on weekends that are scheduled outside of the normal operating hours. Southside Rec Center is the only facility open on home football game days. Summer Hours Student Recreation Center – Summer Hours Sunday: 12pm – 10pm Monday – Friday: 6am – 10pm Saturday: 10am – 10pm Penberthy Rec Sports Complex (North) & Tennis Courts – Summer Semester Hours Sunday – Thursday: 6pm – 9pm Friday & Saturday: 6pm – 9pm

Work Hours/Anticipated Schedule

This position is hiring for a start date between the fall 2025 & Spring 2026 semesters. Staff members working in this position should expect a minimum of 2-3 shifts a week during the semester (shifts will generally be 3-4 hours long) depending on their work availability, other employment in the department (if any), and the special event schedule. Typical facility hours are:

Fall/Spring Hours

Student Recreation Center & Southside Rec Center – Fall/Spring Semester Hours

- Sunday: 12pm – 12am
- Monday – Thursday: 6am – 12am
- Friday: 6am – 11pm
- Saturday: 10am – 11pm

Penberthy Rec Sports Complex – Fall/Spring Semester Hours

- Sunday – Thursday: 5pm – 10pm**
- Friday: 5pm – 8pm.
- Saturday: 12pm – 8pm

**On nights of intramural play (Sunday-Thursday), Penberthy will remain open until intramural games have completed – generally around midnight. There will be special events and tournaments on weekends that are scheduled outside of the normal operating hours. Southside Rec Center is the only facility open on home football game days.

Summer Hours

Student Recreation Center – Summer Hours

- Sunday: 12pm – 10pm
- Monday – Friday: 6am – 10pm
- Saturday: 10am – 10pm

Penberthy Rec Sports Complex (North) & Tennis Courts – Summer Semester Hours

- Sunday – Thursday: 6pm – 9pm
- Friday & Saturday: 6pm – 9pm

Other
All applicants will be notified whether or not they have been selected for an interview by 6pm on Thursday, Sept. 4, via email. Interviews will be held in-person on either September 10th in 30 minute time blocks between 9am-4pm OR Thursday, Sept. 11 in 30 minute time blocks between 9am – 4pm. If you are selected for this position, you are required to attend the following training sessions: Tuesday, Oct. 7: 5pm – 7pm Thursday, Oct. 9: 5pm – 7pm Tuesday, Oct. 21: 5pm – 7pm Monday, Nov. 3: 5pm – 7pm Event Training: TBA If hired, you are also required to show two original forms of identification. Examples include, but are not limited to: driver’s license, social security card, passport, birth certificate, etc. You will need the physical copy of these forms of identification. Paper copies or photos will not be accepted. If hired, you are required to obtain a CPR certification through Rec Sports within 6 weeks of your first training session. CPR classes are provided free of charge for Rec Sports employees and you will be paid for all CPR training sessions.

Other

All applicants will be notified whether or not they have been selected for an interview by 6pm on Thursday, Sept. 4, via email.

Interviews will be held in-person on either September 10th in 30 minute time blocks between 9am-4pm OR Thursday, Sept. 11 in 30 minute time blocks between 9am – 4pm.

If you are selected for this position, you are required to attend the following training sessions:

Tuesday, Oct. 7: 5pm – 7pm
Thursday, Oct. 9: 5pm – 7pm
Tuesday, Oct. 21: 5pm – 7pm
Monday, Nov. 3: 5pm – 7pm
Event Training: TBA

If hired, you are also required to show two original forms of identification. Examples include, but are not limited to: driver’s license, social security card, passport, birth certificate, etc. You will need the physical copy of these forms of identification. Paper copies or photos will not be accepted.

If hired, you are required to obtain a CPR certification through Rec Sports within 6 weeks of your first training session. CPR classes are provided free of charge for Rec Sports employees and you will be paid for all CPR training sessions.