Terms/Conditions

1. All clients must complete the following forms prior to starting their training sessions:
   • PAR-Q & You,
   • Health/Medical Questionnaire,
   • Exercise History and Attitude Questionnaire, and
   • Physician's Approval form (when applicable).
2. In the instance that neither of your top two personal trainers that you request on the registration form are available, another trainer will be assigned to work with you during your personal training sessions.
3. Personal Training Sessions that are not rescheduled or cancelled 24 hours in advance will result in forfeiture of the session.
4. If the client arrives more than 15 minutes late for the scheduled appointment, forfeiture of the session will result and the personal trainer has the right to leave the premises.
5. Sessions are one hour in length, and the hour begins at the scheduled meeting time.
6. It is recommended that all program participants work with their personal trainer at least 2-3 times per week. However, due to scheduling conflicts and financial considerations, a combination of supervised and unsupervised workouts is possible.
7. All Personal Training sessions must be held in the Student Recreation Center.
8. The expiration policy requires completion of all personal training sessions within the number of weeks equivalent to the number of sessions purchased. Personal training sessions are void after this time period.
9. Refunds will be given if submitted within five business days of purchase with receipt only.
   
   Exception – No refunds will be issued once the first session with your trainer has been scheduled.